Market Vendr – Privacy Policy

Last Updated: 05/12/2025

Market Vendr (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information you voluntarily provide, including:

Account details: name, email address, phone number, password.
Business information: vendor/store details, business category, description, and documents.
Payment information: billing details, transaction data (processed securely by third-party payment providers).
Communications: messages, support inquiries, reviews, and any other information you submit.

1.2 Information Automatically Collected

When you use our Services, we may automatically collect:

Device and usage data: IP address, browser type, mobile device ID, operating system.
Log information: pages visited, clicks, time spent, referring URLs.
Cookies and tracking technologies: to analyze trends, remember preferences, and improve performance.

1.3 Information From Third Parties

We may receive information from:

Payment processors
Analytics providers
Social media platforms (if you choose to connect your account)

2. How We Use Your Information

We may use the information we collect to:

Provide, operate, and maintain the Services
Create and manage user accounts
Process payments and transactions
Communicate with you (updates, support, marketing with consent)
Personalize your experience
Improve features and services through analytics
Detect and prevent fraud, security issues, and misuse
Comply with legal obligations

3. How We Share Your Information

We may share your information with:

Service providers: hosting, analytics, payment processing, customer support
Business partners: vendors you interact with through the platform
Legal authorities: when required by law or to protect our rights
Successors: in case of merger, acquisition, or business transfer

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Keep you logged in
Understand usage patterns
Improve performance and marketing

You can modify cookie settings in your browser, but some features may not function properly.

5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your data.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your information for as long as necessary to:

Provide the Services
Comply with legal obligations
Resolve disputes
Enforce our agreements

You may request deletion at any time (see Section 9).

7. Children’s Privacy

Market Vendr does not knowingly collect or solicit data from children under 13 (or the minimum age required by local law). If we learn that a child’s information has been collected, we will take immediate steps to delete it.

8. International Data Transfers

If you access our Services from outside your country, your data may be transferred to and processed in regions with different data protection laws. We take reasonable steps to ensure appropriate safeguards for such transfers.

9. Your Rights and Choices

Depending on your region, you may have rights such as:

Accessing your personal information
Updating or correcting data
Requesting deletion
Objecting to processing
Withdrawing consent
Requesting data portability

To exercise your rights, contact us at the email below.

10. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated version and updating the “Last Updated” date.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Email: contact@marketvendr.com